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The Trana Consulting Privacy Policy

Last revised: 16th November 2020

 

At Trana Consulting, we respect your privacy and understand that visitors may have concerns over privacy, namely how we handle personal information that may be collected when visiting our website (the “Website”). We have prepared this privacy policy (the “Policy”) to inform you about our practices in connection with the collection, use and disclosure of the personal information you make available to us. Furthermore, this Policy describes the type of information that may be collected by our use of cookies and other technologies across our Website.

This Policy applies to www.tranaconsulting.com and any authorised sub-sites that expressly adopt, display or link back to this Policy.

 

We will not divulge your personal information to anyone without your consent. With the exception of the information you enter as a registered user, which will be accessible to other registered users. We would also like to keep in touch so we can tell you about news and developments at Trana Consulting or changes to our website.

 

Site usage information

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

If after reading this policy, you have any quires, please send an email to info@tranaconsulting.com or send a letter to the address at the bottom of this document.

 

What data we gather

We may collect, store and use the following information:

  • Information about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation)

  • Information relating to any transactions carried out between you and us on or in relation to this website including information relating to any purchases you make or goods of services

  • Information that you provide to use for the purpose of registering with us

  • Information that you provide to use for the purpose of subscribing to our website services, email notification and/or newsletters

  • Any other information that you choose to send us.

 

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

  • For our own internal records

  • To improve the products and services we provide

  • To contact you in response to a specific enquiry

  • To customise the website for you

  • To send you promotional emails about products, services, offers and other things we think might be relevant to you

  • To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you

  • To contact you via email, telephone or mail for market research reasons.

 

Data Security and Transfers

We endeavour to take all reasonable steps to protect your Data. All the Data collected by Trana Consulting is treated as confidential information and we are committed to ensuring that your information is secure. As a user of our systems, your information entered will be accessible to other users. The information that you provide to us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us. We may transfer your data outside of the UK and EEA (European Economic Area) for any purposes set out in this Privacy Policy. By submitting your Data, you agree to this transfer, storing or processing.

The transmission of information via the internet can never be completely secure. We will protect your Data, however, we do stress that any transmission is at your own risk.

 

Email

If you receive an email from us, you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

If you have received unwanted or unsolicited email from us, or purporting to be from us, please forward a copy of that email to us at info@tranaconsulting.com for review.

Cookies and how we use them

What is a cookie? A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions

  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site

  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content

  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting

  • To recognise when you return to our website. We may show your relevant content or provide functionality you used previously.

 

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

 

 

 

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies

 

Preferences & Unsubscribing

If you would like to change your preferences or unsubscribe from any or all email communication, please contact info@tranaconsulting.com.

For the purposes of the Data Protection Act 1998 (“DPA”), the data controller is Trana Consulting Ltd. Our registered office is at Bowcombe, Bull Hill, Rake. GU33 7JD. Our company registration number is 7853509.

 

Changes to this privacy policy

We may modify or amend this privacy policy from time to time.

When we make changes to this privacy policy, we will amend the revision date at the top of this page. The modified or amended privacy statement will apply from that date. We encourage you to review this statement periodically to remain informed about how we are protecting your information.

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