Planning is immediate. It is carried out to determine what must be accomplished now! - this week, this month, or this year, so that the organisation will be in a satisfactory situation next month or next year or five years hence.
Control is the process of monitoring results against the plan taking immediate corrective action as necessary, and defining and rewarding employees’ performance against the plan.
Planning and control is not concerned with future decisions but with the future impact of present decisions. It is not intended to eliminate risk but to ensure that the right risks are taken at the right time.
The plan is complete and controls are in place. Now is the time to harness resources, with the most commonly ignored being people.
Allocating people to execute the plan is achieved through the process of organisation and structure.
It should be noted in passing that only after the plan is complete do we consider the structure - not the other way round.
Organisations go through stages of evolution as the plan is implemented. The on-going goal is:
1. To concentrate resources on achieving the critical objectives identified in the plan
2. To maintain key values
3. To clarify responsibilities and the decision making process
4. To develop people
5. To achieve control
The last point is critical. Without control, the plan has a relatively low likelihood of success. Control is achieved through measurement. With ICE measurement, Trana provides new levels of organisational control. The goal is to make control motivational, not restrictive.